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For decades, retail has been synonymous with foot traffic—back-of-house crunch, store floors bustling, and managers lost in shift logs. But Dillard’s, that Southern retail stalwart, has quietly rewritten the script. What began as a pandemic adaptation has evolved into a permanent shift: careers within the company now embrace hybrid and fully remote work, not as a perk, but as a structural reality. This isn’t just a policy change—it’s a recalibration of how talent is deployed, productivity is measured, and value is created in modern commerce.

Behind the numbers lies a quiet revolution.Remote work isn’t a one-size-fits-all solution—yet.It’s not just about flexibility—it’s about redefining talent pipelines.Productivity metrics reveal unexpected wins.Critics argue this is a temporary adaptation—until in-person work returns.In sum, Dillard’s work-from-home model isn’t about escaping the office—it’s about redefining what work *means* in retail.

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